We had our spa installed by Jeff who delivered amazing service and knowledge about the product and went above what was expected with the installation we are extremely happy with Jeff and would recommend for any electrical needs.
Needed assistance with my ACE Cell replacement; received great in store advice from Drew, then text msg help from Alex from Service and finally on site by Colin. All prompt, all cheerful supportive assistance
Some staff are very helpful.
We had a pool service today Craig thibodeau was our tech that came out with his helper. Hands down awesome and amazing guys , this now our second service call with the company. Looking forward to seeing them for the start up come spring
Great place, fully stocked with top of the line chemicals and the staff is super knowledgeable, helpfull just not in a pushy way, they have been our go to for hot tub supplies and service for years
Chris Clements is a Senior technician at RMPS. He provides great service. He is friendly, courteous, and well organized. He arrived promptly on time and repaired my hot tub fast and efficiently. He is a wealth of knowledge and he was able to answer all my hot tub questions. Alex is the service Manager. He is knowledgeable and a pleasure to deal with. Thank you Chris and Alex for all your help.
It has been a pleasure dealing with the folks at RMPS from the initial purchase, install and services. Our latest experience with Drew where he patiently explained the care and maintenance of our unit and was extremely patient with our questions was fantastic! Once the day of our install arrived, Craig was knowledgeable, efficient and took the time to ensure all items were functioning properly before leaving site. Thanks once again to all at RMPS for the great customer service!
Barrie W Carpenter